Näytä viestit
Hallo Chiliheads
we would like to thank you for the many orders we received in the past months from Finland.
In order to offer the best possible service to your country, we packed the goods right after receiving the
order and shipped it first without waiting for the payment. But we are sorry to tell you, that there had
been some people who just used our good intention and nature and did not even think about paying
their bill. Even after contacting them, we receive not even an answer. Lately, a package was sent back to us
because the customer refused to collect the parcel and thus, aditional costs was charged by DHL for the retour.
We discussed about these problems and came to a conclusion that from now on, we must handle the orders from Finland as with all other orders: payment first and then the
shipment. We are indeed very sorry about that, but we hope you understand our situation.
Within short we are going to offer payment through credit card which will speed up the dispatch when you choose that payment.
We hope that you enjoyed the little extras which we added to your orders, as to the self made sauces and marmelades.
To all of you, we wish you still a happy new year.
Lalitha and the Pepper-King Team.
we would like to thank you for the many orders we received in the past months from Finland.
In order to offer the best possible service to your country, we packed the goods right after receiving the
order and shipped it first without waiting for the payment. But we are sorry to tell you, that there had
been some people who just used our good intention and nature and did not even think about paying
their bill. Even after contacting them, we receive not even an answer. Lately, a package was sent back to us
because the customer refused to collect the parcel and thus, aditional costs was charged by DHL for the retour.
We discussed about these problems and came to a conclusion that from now on, we must handle the orders from Finland as with all other orders: payment first and then the
shipment. We are indeed very sorry about that, but we hope you understand our situation.
Within short we are going to offer payment through credit card which will speed up the dispatch when you choose that payment.
We hope that you enjoyed the little extras which we added to your orders, as to the self made sauces and marmelades.
To all of you, we wish you still a happy new year.
Lalitha and the Pepper-King Team.
